Cisco Systems, http://www.cisco.com, San Jose California 02/2011 – 04/2012
Interaction Designer / User Experience, San Jose California
- Gathering and Analysis of user and business requirements for the new Quick Quote tool for the Cisco Service Contract Center (CSCC).
- Help develop an estimated Time line and project plan for the Tool
- Develop a User Experience flow for the different personas Distibutor, Reseller and Internal costumer
- Design Information Architecture for the Quick Quote tool.
- Design and Develop wireframes mock up for the Quick Quote tool.
- Worked closely with the Business Sector and IT to provide a solution for a better user experience on the Quick Quote tool.
- Develop of HTML pages mockup for prototyping and user testing.
- Help with user testing and implement feedback into prototype for a better user experience.
- Worked closely with IT to implement the design prototype into development.
The following is the wireframe for the Quick Quote tool: