Cisco Systems,, San Jose California 02/2011 – 04/2012
Interaction Designer / User Experience,  San Jose California

  • Gathering and Analysis of user and business requirements for the new Quick Quote tool for the Cisco Service Contract Center (CSCC).
  • Help develop an estimated Time line and project plan for the Tool
  • Develop a User Experience flow for the different personas Distibutor, Reseller and Internal costumer
  • Design Information Architecture for the Quick Quote tool.
  • Design and Develop wireframes mock up for the Quick Quote tool.
  • Worked closely with the Business Sector and IT to provide a solution for a better user experience on the Quick Quote tool.
  • Develop of HTML pages mockup for prototyping and user testing.
  • Help with user testing and implement feedback into prototype for a better user experience.
  • Worked closely with IT to implement the design prototype into development.

The following is the wireframe for the Quick Quote tool:

– Sample of Wireframes

– UE system diagram v1

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