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	<title>Pedro Chang</title>
	<atom:link href="http://www.pedrochang.com/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.pedrochang.com</link>
	<description>The only source of knowledge is experience.</description>
	<lastBuildDate>Tue, 12 Jul 2011 05:25:09 +0000</lastBuildDate>
	<language>en</language>
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		<title>User Experience Deliverables</title>
		<link>http://www.pedrochang.com/user-experience-deliverables/</link>
		<comments>http://www.pedrochang.com/user-experience-deliverables/#comments</comments>
		<pubDate>Fri, 08 Jul 2011 22:59:50 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[My UI/UX Deliverables]]></category>
		<category><![CDATA[UI Deliverables]]></category>
		<category><![CDATA[User Experience Deliverables]]></category>

		<guid isPermaLink="false">http://www.pedrochang.com/?p=391</guid>
		<description><![CDATA[Flow diagram: illustrates the path/s the user can take through an application or site. Flow diagrams account for user actions (clicking on navigation elements) as well as application behaviors, such as the messaging that is presented when a user tries &#8230; <a href="http://www.pedrochang.com/user-experience-deliverables/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p><strong>Flow diagram</strong>: illustrates the path/s the user can take through an application or site.</p>
<p>Flow diagrams account for user actions (clicking on navigation elements) as well as application behaviors, such as the messaging that is presented when a user tries to access a protected page without being signed in.</p>
<p>Flow diagrams are helpful for illustrating the number of steps required for the user to complete an action. Creating a flow diagram of an existing site can be a useful exercise for illustrating inefficient flows or accidental loops in the user experience.</p>
<p><strong>“Wireflow”: </strong>a hybrid of a wireframe and a flow diagram.</p>
<p>Shows mini-wireframes of some page elements — like buttons or forms — within the context of a flow diagram.</p>
<p><strong>Wireframe: </strong>a grayscale skeleton of the proposed page design.</p>
<p>A wireframe can be a basic sketch of a design solution, or a fully annotated and highly detailed specification. Wireframes sometimes indicate preferred interaction design (i.e. “open a popup layer”), but they do not dictate visual design.</p>
<p>Wireframes are a very efficient way to collect and synthesize design requirements, and obtain high-level approval, before investing time in visual design and programming.</p>
<p><strong>Interactive prototype: </strong>A clickable version of the application (as HTML/Javascript site, or single compiled Help file).</p>
<p>If a picture is worth a thousand words, a prototype of a highly interactive application can be worth at least several pages of wireframes.  The prototype allows people to see how animations, sliders, carousels and other interactive behaviors work, making the design and development process more efficient.</p>
<p>The prototype emphasizes the flow through the application, not just individual pages, so it can also help expose points of confusion, etc. that might not surface if the team relies only on wireframes.</p>
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		<item>
		<title>Cisco Systems</title>
		<link>http://www.pedrochang.com/cisco-systems/</link>
		<comments>http://www.pedrochang.com/cisco-systems/#comments</comments>
		<pubDate>Mon, 11 Apr 2011 17:30:31 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Cisco]]></category>
		<category><![CDATA[Cisco Systems]]></category>

		<guid isPermaLink="false">http://www.pedrochang.com/?p=370</guid>
		<description><![CDATA[Cisco Systems, http://www.cisco.com, San Jose California 02/2011 – Present Interaction Designer / User Experience,  San Jose California Gathering and Analysis of user and business requirements for the new Quick Quote tool for the Cisco Service Contract Center (CSCC). Help develop &#8230; <a href="http://www.pedrochang.com/cisco-systems/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p><strong>Cisco Systems, <a href="http://www.cisco.com/">http://www.cisco.com</a>, San Jose California 02/2011 – Present<br />
Interaction Designer / User Experience,  San Jose California</strong></p>
<ul>
<li>Gathering and Analysis of user and business requirements for the new Quick Quote tool for the Cisco Service Contract Center (CSCC).</li>
<li>Help develop an estimated Time line and project plan for the Tool</li>
<li>Develop a User Experience flow for the different personas Distibutor, Reseller and Internal costumer</li>
<li>Design Information Architecture for the Quick Quote tool.</li>
<li>Design and Develop wireframes mock up for the Quick Quote tool.</li>
<li>Worked closely with the Business Sector and IT to provide a solution for a better user experience on the Quick Quote tool.</li>
<li>Develop of HTML pages mockup for prototyping and user testing.</li>
<li>Help with user testing and implement feedback into prototype for a better user experience.</li>
<li>Worked closely with IT to implement the design prototype into development.</li>
</ul>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Portfolio UI Samples</title>
		<link>http://www.pedrochang.com/portfoliouisamples/</link>
		<comments>http://www.pedrochang.com/portfoliouisamples/#comments</comments>
		<pubDate>Wed, 21 Apr 2010 07:34:15 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[My UI/UX Deliverables]]></category>

		<guid isPermaLink="false">http://www.pedrochang.com/?p=305</guid>
		<description><![CDATA[Speed Date Wireframe version 2 Speed Date Wireframe ME Site Map/Blue Print v1 and Process Flow BluePrintSample FlowProccessSample HoweContentTool HPWireframe2 PedrosTemplate PedrosTemplate2 Wireframe3 WireframeSample1]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.pedrochang.com/wp-content/uploads/2010/12/SpeedDatev2.pdf">Speed Date Wireframe version 2</a></p>
<p><a href="http://www.pedrochang.com/wp-content/uploads/2010/12/SpeedDate.pdf">Speed Date Wireframe</a></p>
<p><a href="http://www.pedrochang.com/wp-content/uploads/2010/12/MESiteMapv1andProcessFlow.pdf">ME Site Map/Blue Print v1 and Process Flow</a></p>
<p><a href="http://www.pedrochang.com/wp-content/uploads/2010/04/BluePrintSample.pdf">BluePrintSample</a></p>
<p><a href="http://www.pedrochang.com/wp-content/uploads/2010/04/FlowProccessSample.pdf">FlowProccessSample</a></p>
<p><a href="http://www.pedrochang.com/wp-content/uploads/2010/04/HoweContentTool.xls">HoweContentTool</a></p>
<p><a href="http://www.pedrochang.com/wp-content/uploads/2010/04/HPWireframe2.pdf">HPWireframe2</a></p>
<p><a href="http://www.pedrochang.com/wp-content/uploads/2010/04/PedrosTemplate.pdf">PedrosTemplate</a></p>
<p><a href="http://www.pedrochang.com/wp-content/uploads/2010/04/PedrosTemplate2.pdf">PedrosTemplate2</a></p>
<p><a href="http://www.pedrochang.com/wp-content/uploads/2010/04/Wireframe3.pdf">Wireframe3</a></p>
<p><a href="http://www.pedrochang.com/wp-content/uploads/2010/04/WireframeSample1.pdf">WireframeSample1</a></p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Chang Design</title>
		<link>http://www.pedrochang.com/chang-design/</link>
		<comments>http://www.pedrochang.com/chang-design/#comments</comments>
		<pubDate>Tue, 02 Mar 2010 03:00:15 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Chang Design]]></category>
		<category><![CDATA[Portfolio]]></category>
		<category><![CDATA[apomedconsultants.com]]></category>
		<category><![CDATA[bayhomeconcepts.com]]></category>
		<category><![CDATA[caribbeangarden.com]]></category>
		<category><![CDATA[changdesign portfolio]]></category>
		<category><![CDATA[cmsbuilds.com]]></category>
		<category><![CDATA[luvsbrownies.com]]></category>
		<category><![CDATA[nandk.com]]></category>
		<category><![CDATA[papitv.com]]></category>
		<category><![CDATA[richardharo]]></category>
		<category><![CDATA[UI Design]]></category>
		<category><![CDATA[wcan.ws]]></category>
		<category><![CDATA[Web Design]]></category>

		<guid isPermaLink="false">http://www.pedrochang.com/?p=73</guid>
		<description><![CDATA[Web Consultant Dedicated myself as an independent consultant providing web design, animations, web marketing, Web hosting recommendations, graphic design, page layout, logo design, color correction and photo enhancement. Search engine optimization and web promotion through different media. Technology used: HTML, &#8230; <a href="http://www.pedrochang.com/chang-design/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p><strong>Web Consultant</strong></p>
<ul>
<li>Dedicated myself as an independent consultant providing web design, animations, web marketing, Web hosting recommendations, graphic design, page layout, logo design, color correction and photo enhancement.</li>
<li>Search engine optimization and web promotion through different media.</li>
<li>Technology used: HTML, PHP, Photoshop, FrontPage, JavaScript, CSS, Yahoo Stores, EBay Stores, Flash, Microsoft Server 2003, Network setups.</li>
</ul>
<p><strong>Client List:</strong></p>
<p><strong></strong><strong>CCICE<br />
</strong><a href="http://www.ccice.tv">http://www.ccice.tv</a><br />
UI/UX Design<br />
Web Design<br />
Recording of live video events<br />
Publishing live video events<br />
SEO and Online Marketing of the Website</p>
<hr />
<p><strong></strong><strong>Innovationtek</strong><br />
<a href="http://www.innovationtek.com">http://www.innovationtek.com</a><br />
UI/UX Design<br />
Web Design<br />
Implementation of CMS using WordPress<br />
Web Updates<br />
SEO and Online Marketing of the Website</p>
<hr />
<p><strong>Women of Color Action Network (WCAN)<br />
</strong><a href="http://www.wcan.ws">http://www.wcan.ws</a><br />
UI/UX Design<br />
Web Design<br />
Web Events publishing<br />
Web Updates</p>
<hr />
<p><strong>Papitv Inc.</strong><br />
<a href="http://www.papitv.com">http://www.papitv.com</a><span class="Apple-style-span" style="color: #000000; font-family: Georgia, 'Times New Roman', 'Bitstream Charter', Times, serif; font-size: 12px; line-height: 18px;">   </span></p>
<p>Built Website prototype, storyboarding (mockup) of papitv.com next generation Internet TV.<br />
Worked on design and User Interface.<br />
Created guidelines and templates for the site.<br />
Simplified navigation for a new kind of people portal. Designed graphics and layout.<br />
Design of a site that involves watching TV, listening to Radio, download of ITunes and the capability to also be an online community site.</p>
<hr />
<p><strong>n&amp;k Technology</strong><br />
<a href="http://www.nandk.com">http://www.nandk.com</a><br />
UI/UX Design<br />
Web Design<br />
Web Updates</p>
<hr />
<p><strong>Richard Haro Drafting and Planning<br />
</strong><a href="http://www.harodraftingplanning.com">http://www.harodraftingplanning.com</a></p>
<div>
<p>Web Design<br />
IT Support</p>
<hr />
<p class="mceTemp"><strong>CMS Builds<br />
</strong><a href="http://www.cmsbuilds.com">http://www.cmsbuilds.com</a></p>
<p>Web Design Implementation<br />
Flash Portfolio<br />
PHP mail form</p>
<hr />
<p class="mceTemp"><strong>Caribbean Garden</strong><br />
<a href="http://www.caribbeangarnden.com">http://www.caribbeangarnden.com</a></p>
<p class="mceTemp">Web Design, Web Development, Flash Animation,ASP, JavaScript Animation</p>
<hr />
<p class="mceTemp"><strong>APO Med Consultant<br />
</strong><a href="http://www.apomedconsultants.com/">http://www.apomedconsultants.com/<br />
</a>Web Design Implementation, Flash Site</p>
<hr />
<p class="mceTemp"><strong>San Francisco Giants men club</strong><br />
<a href="http://www.sfgmen.com">http://www.sfgmen.com</a><br />
Web Design, Flash, Java Script Animation</p>
<hr />
<p class="mceTemp"><strong>Chang Design Inc.</strong><br />
<a href="http://www.changdesign.com">http://www.changdesign.com</a></p>
<div class="mceTemp">
<hr />
<p><strong>Luvsbrownies<br />
</strong><a href="http://www.luvsbrownies.com/">http://www.luvsbrownies.com/</a></div>
<p>Web Design<br />
Yahoo E-commerce Store Implementation<br />
Constant Contact Newsletter Setup<br />
Web Updates</p>
<hr />
</div>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>VMWare</title>
		<link>http://www.pedrochang.com/vmware/</link>
		<comments>http://www.pedrochang.com/vmware/#comments</comments>
		<pubDate>Fri, 22 Aug 2008 09:13:40 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Portfolio]]></category>
		<category><![CDATA[VMWare]]></category>
		<category><![CDATA[VMWare Email Marketing]]></category>
		<category><![CDATA[VMWare Secrect Success]]></category>

		<guid isPermaLink="false">http://www.pedrochang.com/?p=178</guid>
		<description><![CDATA[Dedicated to create their Emails design for the Email Marketing campaign. Work with Responsys to host their content and track their statistics. Technology used: HTML, CSS, Photoshop, Dreamweaver.]]></description>
			<content:encoded><![CDATA[<ul>
<li>Dedicated to create their Emails design for the Email Marketing campaign.</li>
<li>Work with Responsys to host their content and track their statistics.</li>
<li>Technology used: HTML, CSS, Photoshop, Dreamweaver.</li>
</ul>
]]></content:encoded>
			<wfw:commentRss>http://www.pedrochang.com/vmware/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Cadence</title>
		<link>http://www.pedrochang.com/cadence/</link>
		<comments>http://www.pedrochang.com/cadence/#comments</comments>
		<pubDate>Mon, 30 Oct 2006 12:19:10 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Cadence]]></category>
		<category><![CDATA[Portfolio]]></category>
		<category><![CDATA[Cadence IT Portal]]></category>
		<category><![CDATA[Graphic Design]]></category>
		<category><![CDATA[UI Design]]></category>
		<category><![CDATA[Web Design]]></category>

		<guid isPermaLink="false">http://www.pedrochang.com/?p=51</guid>
		<description><![CDATA[Cadence, San Jose, California                                                                                  08/2006 – 10/2006 Senior Web User Interface Designer  Work with Business Analysts/Content Providers/Product Managers/Developers to define project    requirements managing, directing, and mentoring a team of designers in developing concepts, design, and functionality, presenting design concepts to Senior Management. &#8230; <a href="http://www.pedrochang.com/cadence/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<div class="mceTemp">Cadence, San Jose, California                                                                                  <span style="font-size: x-small; font-family: Verdana;">08/2006 – 10/2006</span><strong><br />
Senior Web User Interface Designer</strong> </div>
<ul>
<li>
<div class="mceTemp">Work with Business Analysts/Content Providers/Product Managers/Developers to define project    requirements managing, directing, and mentoring a team of designers in developing concepts, design, and functionality, presenting design concepts to Senior Management.</div>
</li>
<li>
<div class="mceTemp">Requirements gathering, information architecture, content architecture, prototype development, Wireframes development and documenting the front-end requirements and style guides.</div>
</li>
<li>
<div class="mceTemp">Technology used: XHTML, CSS, Dreamweaver, Photoshop, Flash and a Team of Developers to implement design on the Web sphere Portal and JSP pages following corporate guidelines.</div>
</li>
</ul>
<p class="mceTemp">Assignment: Redesign of their AEnet intranet portal</p>
<div class="mceTemp"> <a href="http://www.pedrochang.com/wp-content/uploads/2008/08/Aenet1.jpg"><img class="alignnone size-medium wp-image-282" title="Aenet1" src="http://www.pedrochang.com/wp-content/uploads/2008/08/Aenet1-292x300.jpg" alt="" width="292" height="300" /></a></div>
<p>Assignment: Redesign of their IT intranet portal</p>
<p><a href="http://www.pedrochang.com/wp-content/uploads/2008/08/ITPortal.jpg"><img class="alignnone size-medium wp-image-283" title="ITPortal" src="http://www.pedrochang.com/wp-content/uploads/2008/08/ITPortal-300x265.jpg" alt="" width="300" height="265" /></a></p>
<p> Assignment: Redesign of their NDA intranet portal</p>
<p><a href="http://www.pedrochang.com/wp-content/uploads/2008/08/NDASub1.jpg"><img class="alignnone size-medium wp-image-284" title="NDASub1" src="http://www.pedrochang.com/wp-content/uploads/2008/08/NDASub1-251x300.jpg" alt="" width="251" height="300" /></a></p>
<p><a href="http://www.pedrochang.com/wp-content/uploads/2008/08/ndasub1.jpg"></a></p>
<p> Assignment: Redesign of their NDA External portal</p>
<p><a href="http://www.pedrochang.com/wp-content/uploads/2008/08/ndaexternal.jpg"><img class="alignnone size-medium wp-image-285" title="ndaexternal" src="http://www.pedrochang.com/wp-content/uploads/2008/08/ndaexternal-276x300.jpg" alt="" width="276" height="300" /></a></p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Hewlett Packard</title>
		<link>http://www.pedrochang.com/hewlett-packard-employee-portal/</link>
		<comments>http://www.pedrochang.com/hewlett-packard-employee-portal/#comments</comments>
		<pubDate>Sat, 01 Oct 2005 11:45:37 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Hewlett Packard]]></category>
		<category><![CDATA[Portfolio]]></category>
		<category><![CDATA[Corporate Portal Design]]></category>
		<category><![CDATA[Hewlett Packard Employee Portal]]></category>
		<category><![CDATA[Hewlett Packard Web Design]]></category>
		<category><![CDATA[HP Employee Portal]]></category>
		<category><![CDATA[Portal Design]]></category>
		<category><![CDATA[UI Design HP Employee Portal]]></category>
		<category><![CDATA[Web Design]]></category>

		<guid isPermaLink="false">http://www.pedrochang.com/?p=46</guid>
		<description><![CDATA[Hewlett Packard, Palo Alto, California                                                         10/1998-10/2005 UI Engineer for the intranet Portal of Hewlett Packard Design, test and produce the site&#8217;s information architecture and visual design for the best online user experience with regard to usefulness, usability and business needs. &#8230; <a href="http://www.pedrochang.com/hewlett-packard-employee-portal/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<div class="mceTemp">Hewlett Packard, Palo Alto, California                                                         10/1998-10/2005</div>
<div class="mceTemp"><strong>UI Engineer for the intranet Portal of Hewlett Packard</strong></div>
<div class="mceTemp">
<p><strong> </strong></p>
<p><strong> </strong></p>
<p><strong> </strong></p>
<p><strong></p>
<table border="0">
<tbody>
<tr>
<td><a href="http://www.pedrochang.com/wp-content/uploads/2010/02/HPemployeePortal.jpg"><img class="size-medium wp-image-220 aligncenter" title="HP Employee Portal" src="http://www.pedrochang.com/wp-content/uploads/2010/02/HPemployeePortal.jpg" alt="2005 Hp Employee Portal" width="234" height="300" /></a></td>
<td><a href="http://www.pedrochang.com/wp-content/uploads/2008/08/Drawing1.jpg"><img class="alignnone size-medium wp-image-322" title="Drawing1" src="http://www.pedrochang.com/wp-content/uploads/2008/08/Drawing1-234x300.jpg" alt="" width="234" height="300" /></a></td>
</tr>
</tbody>
</table>
<p></strong></p>
</div>
<p><strong> </strong></p>
<div class="mceTemp">Design, test and produce the site&#8217;s information architecture and visual design for the best online user experience with regard to usefulness, usability and business needs.</div>
<ul>
<li>
<div class="mceTemp">Generate task flows, user-interface and functional requirements for the web employee Portal.<br />
Research audience needs, stakeholder expectations and business requirements.</div>
</li>
<li>
<div class="mceTemp">Work closely with executive directors, marketing, engineering, customer service, etc. to analyze stakeholder and end user needs.</div>
</li>
<li>
<div class="mceTemp">Technology used: Visio, HTML, Photoshop, JavaScript, CSS, Web sphere</div>
</li>
<li>
<div class="mceTemp"><a href="http://www.pedrochang.com/wp-content/uploads/2008/08/WireframeTestScriptv_4.pdf">Usability Test Sample</a></div>
</li>
</ul>
<p><strong>UI Lead for the Web Publishing Content (WPC) tool of Hewlett Packard<br />
<a href="http://www.pedrochang.com/wp-content/uploads/2008/08/WPC.jpg"><img class="alignnone size-medium wp-image-224" title="WPC" src="http://www.pedrochang.com/wp-content/uploads/2008/08/WPC-255x300.jpg" alt="" width="255" height="300" /></a></strong></p>
<ul>
<li>Strategically managed the creation of the WPC tool that allowed end users to become self-proficient in web designing and updating content on demand.</li>
<li>Guided web site development team in implementing user centered design and usability testing methodologies during their web site design efforts.</li>
<li>Responsibilities included analysis, developing user requirements and key personas, facilitating UI designs and usability testing.</li>
<li>The WPC tool saved 40 Million dollars in resources to HP.</li>
<li>Technology used: Visio, HTML, Photoshop, JavaScript, CSS, Web sphere</li>
</ul>
<p><strong>Senior Programmer Analyst</strong></p>
<ul>
<li>Utilized analytical skills debugging code for worldwide web applications.</li>
<li>Technology used: Visual Studio</li>
</ul>
<p><strong>Tier III Web Specialist</strong></p>
<ul>
<li>Provided detailed web design support to multiple HP sites via teleconferencing (BLT Call Center) and live online training with the assistance of Microsoft Net meeting.</li>
<li>Technology used: Front Page, Microsoft Net Meeting</li>
</ul>
<p><strong>Web Master</strong></p>
<ul>
<li>Created over 500 critical websites within HP</li>
<li>Streamlined and standardized HP’s Web Design Process for web masters of all business units at HP.<br />
Member of the Web Mastering Team of Hewlett Packard.</li>
<li>Technology used: Dreamweaver, FrontPage, HTML, Photoshop, CSS, Flash, Action Script,  MCMS, Web Sphere, JSP, Microsoft Server NT, 2000 and 2003.</li>
<li>Design Samples</li>
</ul>
<p><a href="http://www.pedrochang.com/wp-content/uploads/2008/08/hp_homepages_comp4_03.jpg"><img class="alignnone size-medium wp-image-267" title="hp_homepages_comp4_03" src="http://www.pedrochang.com/wp-content/uploads/2008/08/hp_homepages_comp4_03-190x300.jpg" alt="" width="190" height="300" /></a></p>
<p><a href="http://www.pedrochang.com/wp-content/uploads/2008/08/ECBAds.jpg"><img class="alignnone size-medium wp-image-257" title="ECBAds" src="http://www.pedrochang.com/wp-content/uploads/2008/08/ECBAds-269x300.jpg" alt="" width="269" height="300" /></a></p>
<p><a href="http://www.pedrochang.com/wp-content/uploads/2008/08/snf2.jpg"><img class="alignnone size-medium wp-image-234" title="snf2" src="http://www.pedrochang.com/wp-content/uploads/2008/08/snf2-300x183.jpg" alt="" width="300" height="183" /></a></p>
<p><a href="http://www.pedrochang.com/wp-content/uploads/2008/08/hpplastics.jpg"><img class="alignnone size-medium wp-image-271" title="hpplastics" src="http://www.pedrochang.com/wp-content/uploads/2008/08/hpplastics-300x238.jpg" alt="" width="300" height="238" /></a></p>
<p><a href="http://www.pedrochang.com/wp-content/uploads/2008/08/NAECS.jpg"><img class="alignnone size-medium wp-image-236" title="NAECS" src="http://www.pedrochang.com/wp-content/uploads/2008/08/NAECS-300x247.jpg" alt="" width="300" height="247" /></a></p>
<p><a href="http://www.pedrochang.com/wp-content/uploads/2008/08/promo.gif"><img class="alignnone size-medium wp-image-261" title="promo" src="http://www.pedrochang.com/wp-content/uploads/2008/08/promo-257x300.gif" alt="" width="257" height="300" /></a></p>
<p><a href="http://www.pedrochang.com/wp-content/uploads/2008/08/COLLAGE.gif"><img class="alignnone size-medium wp-image-241" title="COLLAGE" src="http://www.pedrochang.com/wp-content/uploads/2008/08/COLLAGE-300x225.gif" alt="" width="300" height="225" /></a></p>
<p><a href="http://www.pedrochang.com/wp-content/uploads/2008/08/cporg.gif"><img class="alignnone size-medium wp-image-243" title="cporg" src="http://www.pedrochang.com/wp-content/uploads/2008/08/cporg-272x300.gif" alt="" width="272" height="300" /></a></p>
<p><a href="http://www.pedrochang.com/wp-content/uploads/2008/08/swstack1.gif"><img class="alignnone size-medium wp-image-273" title="swstack1" src="http://www.pedrochang.com/wp-content/uploads/2008/08/swstack1-233x300.gif" alt="" width="233" height="300" /></a></p>
<p><a href="http://www.pedrochang.com/wp-content/uploads/2008/08/Slide2.gif"><img class="alignnone size-medium wp-image-244" title="Slide2" src="http://www.pedrochang.com/wp-content/uploads/2008/08/Slide2-300x224.gif" alt="" width="300" height="224" /></a></p>
<p><a href="http://www.pedrochang.com/wp-content/uploads/2008/08/rssl.jpg"><img title="rssl" src="http://www.pedrochang.com/wp-content/uploads/2008/08/rssl-300x262.jpg" alt="" width="300" height="262" /></a></p>
<p><a href="http://www.pedrochang.com/wp-content/uploads/2008/08/ESNAMC.jpg"><img class="alignnone size-medium wp-image-263" title="ESNAMC" src="http://www.pedrochang.com/wp-content/uploads/2008/08/ESNAMC-300x293.jpg" alt="" width="300" height="293" /></a></p>
<p><a href="http://www.pedrochang.com/wp-content/uploads/2008/08/rssl.jpg"></a></p>
<p><a href="http://www.pedrochang.com/wp-content/uploads/2008/08/CSSA-Finance.jpg"><img class="alignnone size-medium wp-image-249" title="CSSA-Finance" src="http://www.pedrochang.com/wp-content/uploads/2008/08/CSSA-Finance-300x212.jpg" alt="" width="300" height="212" /></a></p>
<p><a href="http://www.pedrochang.com/wp-content/uploads/2008/08/ESSGFinance.jpg"><img class="alignnone size-medium wp-image-265" title="ESSGFinance" src="http://www.pedrochang.com/wp-content/uploads/2008/08/ESSGFinance-300x293.jpg" alt="" width="300" height="293" /></a></p>
<p><a href="http://www.pedrochang.com/wp-content/uploads/2008/08/HPoptpr.jpg"><img class="alignnone size-medium wp-image-269" title="HPoptpr" src="http://www.pedrochang.com/wp-content/uploads/2008/08/HPoptpr-300x291.jpg" alt="" width="300" height="291" /></a></p>
<p><a href="http://www.pedrochang.com/wp-content/uploads/2008/08/Eaton.jpg"><img class="alignnone size-medium wp-image-255" title="Eaton" src="http://www.pedrochang.com/wp-content/uploads/2008/08/Eaton-300x270.jpg" alt="" width="300" height="270" /></a></p>
<p><a href="http://www.pedrochang.com/wp-content/uploads/2008/08/WPT.jpg"><img class="alignnone size-medium wp-image-280" title="WPT" src="http://www.pedrochang.com/wp-content/uploads/2008/08/WPT-233x300.jpg" alt="" width="233" height="300" /></a></p>
<ul>
<li>Flash Samples<br />
<a href="http://www.pedrochang.com/wp-content/uploads/2008/08/webservices6.swf">IT @HP Flash Sample</a><br />
<a href="http://www.pedrochang.com/wp-content/uploads/2008/08/Movie1.swf">Formula One Flash Sample</a><br />
<a href="http://www.pedrochang.com/wp-content/uploads/2008/08/americaone.swf">America One Flash Sample</a><br />
<a href="http://www.pedrochang.com/wp-content/uploads/2008/08/global.html.swf">Global Support Flash Sample</a></li>
<li>Manual Sample<br />
<a href="http://www.pedrochang.com/wp-content/uploads/2008/08/CS-online-Web-site-access-manual.pdf">CS online Web site access manual </a></li>
<li>Classes given as an Instructor<br />
<a href="http://www.pedrochang.com/wp-content/uploads/2008/08/Intranet-Front-Page-training-for-Portal-integration.pdf">Intranet Front Page training for Portal integration</a></li>
</ul>
<p><strong>IT Support Specialist</strong></p>
<ul>
<li>Served as first point of contact for call center in IT support department helping clients in the US and Overseas to resolve problems with personal computers using Microsoft Net meeting.</li>
<li>Technology used: Front Page, Microsoft Net Meeting</li>
<li><a href="http://www.pedrochang.com/wp-content/uploads/2008/08/SPMS_Support_Model-7-30.ppt">SPMS_Support_Model_Sample</a></li>
</ul>
<p><strong>Select Key Achievements at Hewlett Packard (HP)</strong></p>
<ul>
<li>Recognized and Awarded for a new intranet Employee portal design (2005).</li>
<li>Deployed Web Publishing Content tool (2005)</li>
<li>Recognized and Awarded for new intranet portal design (2004).</li>
<li>Streamlined and standardized HP’s Web Design Process for web masters (2003).</li>
<li>Designed and released HP’s 1st Intranet Portal (2001)</li>
<li>Developed and created sponsorship website for High Profile Clientele and Mainstream Events (2000)</li>
</ul>
<p>NASCAR Formula One Race<br />
Elite Photographer “Ansel Adams”<br />
Sailing Team: AmericaOne<br />
Women’s World Cup</p>
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